Last Updated: August 2026

Customers may request a return or refund within 7 days of delivery if the product is damaged, defective, incorrect, or significantly different from the order.

Return Conditions

The product must be unused, in its original packaging, and returned with all accessories. Photo or video proof may be required.

Damaged or Incorrect Products

Please contact us within 48 hours of delivery with your order details and clear photos or videos. After verification, we may offer a replacement, exchange, or refund.

Non-Returnable Items

Used products, items damaged through misuse, or products returned without original packaging may not be accepted.

Refund Processing

Approved refunds may take 5–10 working days and will be issued through the original payment method or another mutually agreed method.

Shipping charges are generally non-refundable unless the product received was damaged, defective, or incorrect.

Contact Us

Email: livingstore.pkinfo@gmail.com
WhatsApp: 0306-2973606